MIA

Member Information Attendant – (MIA) – For those members who feel more comfortable with accessing account information by phone, NCCU provides Members with Free 24 hour Automated Phone Access to account information, balance transfers, and credit advances.

MIA Menu (1-855-304-8786)

Account Number followed by the # sign Repeat Menu #
Pin Number followed by the # sign Previous Menu *

Main Menu Balance Menu Inquiry Menu Statement Menu
Balance 1 Shares 1 Checking 1 Few Transactions
Inquiry 2 Checking 2 Saving 2 Specific Checks
Statement 3 Certificate 3 Loan 3 Last Few Checks Cleared
Transactions 4 Loan/PayOff 4 Certificate 4 Dividends Earned / Interest
Different Account 5 IRA 5
Pin Number Change 6 List of Holds 6
YTD/Tax 7
Transaction Menu (Transfers) Different Account Pin #
Withdrawal by Check 1 Enter Account # followed by the # sign Enter New Pin Number followed by the # sign.
Share to Share Transfer 2 Enter Pin # followed by the # sign
Loan Payment from Share 3
Loan Advance to Share 4