Hours and Locations

Please feel free to contact either of the offices listed below or you can contact us by email by going to our Contact Us page.

Please note, electronic mail is not secure, and confidential or personal information (such as account numbers, social security numbers) should not be communicated in this manner.

M-Wed Thu-Fri Saturday Sunday
Lobby 8:30 am – 4:30 pm 8:30 am – 4:30 pm closed closed
Drive Up 8:30 am – 5:00 pm 8:30 am – 5:30 pm 9:00 am – noon closed

Ashland Office

121 W. Main St.
P.O. Box 111
Ashland, WI 54806
Phone: (715) 682.9099
Fax: (715) 685.9742
click here for a map

M-Thu Friday Saturday Sunday
Lobby 8:30 am – 4:30 pm 8:30 am –
4:30 pm
closed closed
Drive Up 8:00 am – 5:00 pm 8:00 am – 6:00 pm 8:00 am – noon closed

Park Falls Office

1224 S. 4th Ave.
P.O. Box 369
Park Falls, WI 54552
Phone: (715) 762.3208
Fax: (715)762.3490
click here for a map

ATM Locations

Butternut: Inside Village Pit Stop
Park Falls: 4th lane of the drive-up
Phillips: Inside Roundy’s

Looking for more ATM options? NCCU belongs to the   allianceOnenetwork. If you are traveling, look for an ATM with this symbol to get your ATM fee waived.

Important Phone Numbers

Member Information Attendant (MIA): Here are the prompts for MIA
Bill Pay Help Line: 1.888.868.5193
MasterCard Debit Cards:
Lost/Stolen – 1.800.523.4175 (24/7)
Fraud – 1.800.327.8622  (24/7)
MasterCard and Visa Credit Cards:
Lost/Stolen – 1.800.325.3678 or 1.727.570.4811
Disputes – 1.800.600.5249

NCCU Routing # 291580698