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Member Information Attendant - (MIA) - For those members who feel more comfortable with accessing account information by phone, NCCU provides Members with Free 24 hour Automated Phone Access to account information, balance transfers, and credit advances.

 MIA

 You only need to enter the # sign after your account number, your pin number, and any suffixes or dollar amounts. 
 
Account Number #
PIN #
Gives Balances - Checking, savings
 
For Balances - press 1
For Statement Information (Account Information) - press 2
For Transactions (Transfers) - press 3
For a Different Account Number - press 4
To Change your Personal Identification Number - press 5
 
Balances
                For Shares press 1
                For Checking press 2
                For Certificates press 3
                For Loan Balances and Loan Payoffs press 4
 
Statement Information
                For Checking Inquires press 1
                                Balance Information press 1
                                Check clearing information press 2
                                                Last few checks - press 1
                                                Quick list of cleared items by check number range - press 2
                                                Quick list of outstanding items by check number range - press 3
                                                Specific check by check number - press 4
                                                Detailed listing by check number - press 5
                                                To search for a specific check by amount - press 6
                                Transaction inquiries - press 3
                                                Last few deposits press 1
                                                Last few withdrawals press 2 (all withdrawals - checks, ACH, … shows with this                                                                            prompt)
                                                Last few transactions press 3
                                                Last payroll deposit press 4
                                                Last dividend press 5
                                For Dividend Information press 4
 
                For Share Inquires press 2
                                Balance information press 1
                                Transaction inquiries press 2
                                                Last few deposits press 1
                                                Last few withdrawals press 2
                                                Last few transactions press 3
                                                Last payroll deposit press 4
                                                Last dividend press 5
               
                For Loan Inquiries press 3
                                Balance information press 1
                                Payment information press 2
                                Transaction Inquiries press 3
                                Interest Information press 4
                                               
                For Certificate Inquires press 4
                For IRA Inquiries press 5
                For a list of holds press 6
                For year to date totals and other tax information press 7
 
Transactions (Transfers)
                For a withdrawal by check press 1
                For a share to share transfer press 2 
                To make a Loan Payment from shares press 3
                To transfer a loan add on to a share press 4
                For member to member transfers press 5
                                Share to share press 1
                                Loan Payments press 2
                                Loan to Share press 3
 

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