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What’s a Credit Union?
A credit union is a cooperative, not-for-profit financial institution organized to promote thrift and provide credit to members. It is member-owned and controlled through a board of directors elected by the membership. The board serves on a volunteer basis and hires a management team to run the credit union. The board also establishes and revises policy, sets dividend and loan rates, and directs certain operations. The result: members are provided with a safe, convenient place to save and borrow at reasonable rates at an institution which exists to benefit them, not to make a profit.
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Who can join NCCU?
NCCU is a member-owned financial institution with a mission of providing financial security and outstanding service to individuals who reside in, are employed in or own real estate in Ashland, Bayfield, Forest, Douglas, Iron, Langlade, Lincoln, Oneida, Price, Rusk, Sawyer, Taylor, Vilas and Washburn counties of Wisconsin. We offer a complete range of services including savings accounts, share certificates and checking accounts as well as lending products to serve both your personal and business needs.

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Are savings deposits insured?
Yes. All savings accounts are insured up to $250,000 by the NCUA, the National Credit Union Administration, an agency of the federal government.
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How do I access my accounts online?
To set up online access for your NCCU accounts, please contact NCCU at 715-762-3208 or 715-682-9099 during regular business hours. NCCU's regular business hours can be found our our Contact Us page.

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What should I do if I lose my NCCU credit or debit cards? Or I suspect fraud on the cards?
You can contact any of NCCU's offices during normal business hours to report any of these occurances. NCCU phone numbers are located on our Contact Us page. After normal business hours or on the weekends, toll-free numbers for MasterCard and Visa are also located on the Contact Us page.
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Does NCCU offer gift cards?
Yes! NCCU offers Visa gift cards at all of our branches for a cost of $3.00 per card. We have different designs for all occassions!
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